Tag: career

Vail Resorts company reviews – Part-III

“Narcissism, Negativity, and Micromanagement.”

Micromanagement is horrible here, leads are constantly berating agents and embarrassing them. Not offering any real help or training when asked. Unnecessary daily morning meetings where the leads tell us how horrible we all are and never have anything positive to say or solutions to offer, then telling us to “crush it” and “have a great day” like the past 15 minutes of negativity is motivation for us to do well. Don’t expect your lead to care about you, your situation, or anything that’s outside of being on the phones (I have comforted many agents crying about how stressed they are and getting no response when they reach out to their leads). Most leads have no idea how to even do their jobs, let alone ours. The customer service department is just a mess.

Advice to Management:

Take better care of who you are hiring to supervise your employees. A lot of quality, intelligent, and loyal employees jumping ship because they are tired of the constant negativity and confusion from the leads. We work hard for horrible pay and get no support or positive reinforcement for it at all. Just do better.

Customer Service Agent (via Glassdoor)

“Horrible company, incompetent managers.”

Horrible management, no work/life balance, no loyalty, horrendous pay.

Advice to Management:

Fire your management

Ski Tech in Colorado Springs, CO (via Glassdoor)

“Tips are not good here.”

Everything is bad here, really I would not lie to you about this. Get a job somewhere else and just buy a pass, unless you like drunken roommates and transient people in your room. You will like being cold and broke and looking for a place to live

Cashier/Barista in Breckenridge, CO (via Glassdoor)

“If you like being overworked & underpaid, Vail Resorts is for you!”

Now Vail Resorts is just another giant heartless corporation that says all the right woke nonsense but treats their employees like garbage. If you are going to work there, work on hourly not salary, they abuse salaried employees with ridiculous demands for your personal time.

Advice to Management:

If you want employees to stay and respect you, the actions have to match the words. You built that empire off the backs of employees who never got 1 dime of equity in the company while Rob Katz, Executive Management & Rob’s New York Hedge Fund buddies got rich

Senior Business Systems Analyst in Broomfield, CO (via Glassdoor)

Senior Account Manager Interview at Vail Resorts

Typical process. Recruiter phone screen, multiple video interviews. Overall it was simple, but there was a lack of communication and interviewers were disorganized during the interview. My experience was poor because they interviewed me in the second round of interviews when they already decided they were going to hire someone internally.

Anonymous (via Glassdoor)

Human Resources Interview at Vail Resorts

I was directly sourced via LinkedIn and was quickly scheduled for interviews. I met with the recruiter, hiring manager, and an internal HRBP (“peer”). They were highly responsive and moved quickly to schedule me for my next round after next round all within the same week.

I was communicating directly with the hiring manager who was making herself available and checking in with me regularly – all good signs of interest to go out of her way. I was told I would have one more conversation, and after following up a few times, received no reply.

After several days of silence, I received an automated decline email from the recruiter/ATS. After following up directly both with the recruiter and hiring manager for additional context, I still received no reply.

Auto-declines are used often and acceptable through most of the process – but not with late-stage applicants you’re seriously considering. Overall, a very disappointing candidate experience – then again, candidate experience is incredibly reflective of a company’s values and culture..

Anonymous (via Glassdoor)

Vail Resorts company reviews – Part-II

Put your head down and get through it I guess.

Surrounded by idiots 24/7 40+ hrs/week.

Assistant Manager in Keystone, CO (via Glassdoor)

Beyond poor.

Covid precautions are terrible and posed a threat to the community. They refused to pay me for my time in quarantine, due to some bushel miscommunication.

Warehouse Worker (via Glassdoor)

Do not recommend.

Very political culture with overall lack of accountability and micro management.

Director Marketing in Denver, CO (via Glassdoor)

Manager puts drivers at risk.

Unsafe vehicles, drivers forced into overtime, management fails to protect drivers, angry guests wearing masks.

Advice to Management:

None, after 17 years, I realized bad management is Vail Resorts policy, profits over people.

Route Driver in Beaver Creek, CO (via Glassdoor)

Lack of diversity.

Especially in leadership and they don’t care to make a change. No upward mobility – just machines. You can make more money at Taco Bell in Denver.

Talent Acquisition Specialist in Broomfield, CO (via Glassdoor)

I applied online. I interviewed at Vail Resorts (Denver, CO) in Nov 2021.

I was really excited to interview with Vail but after this interview process, am very disappointed with the level of professionalism and mutual respect shown in the recruiting process.

Anonymous (via Glassdoor)

Vail: “Unethical company making astronomical profits with slave labor”

You’re slave labor. They give you a free ski pass, but you can go work for Walmart or McDonald and make significantly more and pay for your own ski pass within a month earning the higher wages. They treat you like slave labor and you have zero room for growth, even if you save every penny you can’t afford to have a family or buy real estate. I worked for private clubs and saw Rob Katz a good amount and it was always hard to stomach after working there 5 years and earning 3 promotions that I was still only making $16/hour while him and his Wall Street buddy’s were making millions exploiting the land and their employees. I also had to get multiple surgeries after the ski season and racked up considerable medical debt. Left the company in 2020 and got a job immediately which paid me more in the first year than 7 at VR. I just went back for a wedding to find that my friends in upper management roles couldn’t even get a 5% raise when inflation is 6.3% and they’re paying new employees $16-$20/hr. That’s great for them, but the only reason VR is willing to do that is bc they won’t have workers otherwise with rising rent prices and a huge shortage of rentals due to landlords selling their properties to cash in. This company needs to have media attention like Walmart and Amazon for mistreatment of employees, but they pay millions a bear so that’s never heard of. I made a comment on a Forbes article bashing Walmart and Amazon and said they should take a look at VR and got called into my managers office the next day. They’re a shameful and greedy company that doesn’t care about you or the environment.

Advice to Management:

Hire executives from the ski resort, not Wall Street people like Rob Katz or the new CEO from Kraft Foods. Not like Kraft foods hasn’t been poisoning the country for decades lol. I’d also give this company and the CEO negative rating if I could. They’re ruining entire communities, ski towns and the environment.

Anonymous Employee (via Glassdoor)

Vail Resorts company reviews – Part-I

They get you with the salary, then come the 50+ hour weeks.

You get to work at the base of a terribly run company and mountain. Have fun busting you butt and not being able to enjoy your life.

Low pay, Terrible Communication, Never set up for success, No housing for employees

Advice to Management: Quit

Store Manager in Vail, CO (via Glassdoor)

Cons vastly outweigh the benefits.

Poor pay and benefits. Understaffed. Lack of HR department. Expensive/impossible to afford living near the mountains. Corporate bureaucracy at its finest… constant reorganizations and lack of basic support. No control or decision making power at the local level.

Content Specialist (via Glassdoor)

Poor Compensation

Poor compensation and we have to endure the complaints. Never work here. Terrible compensation for seasonal employees

Lift Operator in Beaver Creek, CO (via Glassdoor)

Grossly Irresponsible

Destroying the planet, ruining towns/communities, Putting lives in danger

Retail (via Glassdoor)