Tag: Vail Resorts

Vail gives their President of Mountain Division the boot

Vail Resorts, Inc. (NYSE: MTN) today announced the appointment of Executive Vice President and Chief Operating Officer Bill Rock as President of the company’s Mountain Division, effective May 1, 2023, and announced that current President James O’Donnell will no longer be with the company, effective March 3, 2023.

Bill Rock to become President of Vail Resorts’ Mountain Division, effective May 1, 2023.

Source: prnewswire BROOMFIELD, Colo., March 2, 2023

“I want to extend my gratitude to James for his leadership and contributions to Vail Resorts during his 22 years at our company,” said Vail Resorts Chief Executive Officer Kirsten Lynch.

VailEpicFail team comment: “Yeah, right. Your “extended gratitude” has zero value. Everyone knows you threw this dude like used condom. So shove your “gratitude”, Lynch.

The new dude (Bill Rock) had assumed the new position the day before (March 1) the PR release (March 2). While the old dude (James O’Donnell) has been given the boot, effective the next day (March 3). So unless the old dude got caught on something very inappropriate, the way how Vail disposes their employees is rather disgusting. We are not surprised.

“Vail Resorts’ 1st Qtr 2023 Results | Made $137 Million Loss, Total Epic Pass Sales Down 12% on Last Season”

Vail Resorts, Inc. (NYSE: MTN) today reported results for the first quarter of fiscal 2023 ended October 31, 2022, provided season pass sales results, reaffirmed its guidance for Resort Reported EBITDA for fiscal 2023, provided additional detail on its calendar year 2023 capital plan and declared a dividend payable in January 2023.

Vail Resorts sold 2.3 million Epic Pass products for the 2022/23 season, which is down by 12% over last year.

Source: VailResorts

“Not worth the lift ticket prices”

Rude personnel, extremely strict rules… inconsistent feedback from people working here regarding the resort rules.

Not worth the lift ticket prices and f**k vail resorts altogether

This place is an absolute nightmare! Do not come here unless you want to wait in line for a shuttle for over an hour minimum and wait to park your car for an hour as well. Just parking your car will make you wanna leave it’s so chaotic. Have fun looking at the backside when you arrive, there’s fresh powder everywhere, however they won’t open it and force feed everyone into lines once you hit the front side. It’s honestly the worst resort I’ve ever been to. Just a giant trap to take your money away from you. Oh and when it’s time to leave be prepared to wait in another hour line to get back to your car and then another hour to leave. Avoid at all costs

2 hours to download from village to parking lot. 100+ people line built up from 3:30 to 4 waiting on first bus. Supply trucks were dangerously pulling in and out through the queue of people. Cutting left and right with no direction. Total mess.

No lights in the pitch black parking lot at 6 pm to top it off. This resort needs a total overhaul on customer service and parking functionality. Frankly unacceptable from an upper level management perspective. They have the $$ to do it right.

Don’t come here unless you stay on site. 4x Epic Pass holder. Heavenly and Kirkwood are visitor friendly.

After paying for very EXPENSIVE ticket during Christmas, we were informed by staff that the mountain is closed for the day due to safety reason and extreme weather, after only less than 2 hours of total time spent at the resort. When asking about partial refund or credit, nothing was offered and staff told us that “this situation happens frequently at the resort”.

Source: Google reviews

“Auto-renew is a Scam”

Resorts, what should be a proud company, is just a scam business committing fraud. When I purchased online a 4-pack pass for my 17-year old daughter last year, they claim I clicked on auto-renew for the upcoming year. I did not intend on auto-renew and it is impossible to get out of auto-renew. They automatically charged my credit card and my daughter does not intend on skiing this year so we are paying them without receiving any benefit. I think that is their scam. Bump up their revenue from people that will not be visiting their resorts and adding to their long lines. Resorts refused to refund my money. They directed me to their insurance process for a qualifying loss, which is impossible to meet the document requirements because there are a very narrow set of circumstances in which to get a refund. I filed a complaint with the AG directed me to file a complaint here. I likely will not receive my money returned but I will NEVER visit another resort or shop at EPIC Sports, owned by Resorts. I have likely spent over $2000 there in the last two years. Never again and I will tell everyone I know what a fraudulent operation Resorts has become. Resorts, I hope you are proud. Now, I just want as many people as possible to know the truth. Read the entry below from 9/23 and 10/9. They have no remorse, just their shoddy explanation of claiming “we sent you an email”. The employees should be embarrassed to work for such a fraudulent company. Be aware.

Connie B via BBB.org

“Judge Grants Final Approval of Vail Resorts’ $13.1-Million Offer to Settle Labor Law Violations Lawsuit”

Vail Resorts will pay $13.1 million to settle five wage and labor lawsuits brought against the company in California for claims of labor law violations.

Preliminary approval of the $13.1 million deal was given in March 2022, and on Friday 19th August, 2022, Judge Michael McLaughlin granted final approval of the settlement offer in court in South Lake Tahoe. The decision will likely put an end to a similar class action lawsuit filed in Colorado.

snowbrains.com