“Forced overtime at Vail. No enforcement of safety”

No enforcement of safety or any rules, no working heat, no secure mail room in employee housing. no HR department to contact and lots of screw ups i.e. tax rates being entered wrong, hours missing from paychecks, significant delays in pay, certain departments hired with full-time hour expectations but then REQUIRED to work overtime and not able to request days off. way too big of a company and way overstaffed, and overpromising to guests/staff to not have employee support (HR functions outsourced to virtual company which take weeks to respond to urgent matters, if at all).

Advice to Management: Stop over promising guests and bringing in employees under false pretenses then act.

Unsafe vehicles, drivers forced into overtime, management fails to protect drivers.

Wage is low; don’t care about employees; overtime because they don’t have enough employees.

Vail Resorts Glassdoor reviews

“Vail Senior leadership is extremely toxic.”

Senior leadership (Kirsten, Michael, Rob) are extreme micromanagers who do not tolerate dissent or welcome alternative points of view from those below them. They demand that they make all meaningful decisions for the company – and the only people allowed in the room with them are their VPs. As a Director in the corporate office, this was incredible disempowering because it meant that I had no real ownership. Vail describes itself as “the greatest leadership company on earth” – this is laughable. There is no empowerment to make decisions, no respect for work life balance (at one point the CMO literally asked if we could stop taking Thanksgiving as a company holiday, regularly demands people work on Christmas / New Years, etc.), and effectively zero career progression opportunities at the Director level and above unless your only focus is on pleasing those above you. I really, really wanted to like this company. I loved my co-workers. It broke my heart to see it so thoroughly ruined by senior leadership. There is a reason there is SUPER high turnover (which has been the case for years, by the way). When I joined, the average tenure of my coworkers was less than a year. When I left several years later, the average tenure of my coworkers was less than a year. People come here thinking it will be great (who doesn’t want to work in the ski industry?), realize the reality of the situation, and then leave. I ignored the Glassdoor reviews when I took my job there and I regret doing so.

Advice to Management

Honestly, with Kirsten about to become the new CEO, I would not recommend anyone work at Vail’s corporate office. She surrounds herself with people who reinforce her own viewpoints and systematically weeds out anyone who disagrees with her. She talks in public about the importance of sustainability and then literally hours later, in private meetings, creates crushing workloads for the teams under her – I have seen this happen on many, many occasions. These are hallmarks of terrible leadership and a toxic workplace culture.

Vail Resorts Glassdoor review

What Vail Resorts employees are saying about Vail

Absolute unfair pay, no holidays, no support from management, no benefits unless employee is full time which is very rare.

No work/life balance, they don’t listen to local resort or community feedback, no consideration for local cultures & values, super corporate, no heart. Morale is terrible. Staff have no sense of ownership of their roles or the company. It feels like working for a faceless corporate overlord when skiing is supposed to be about fun. The company is hated by the local community. I was embarrassed to tell people I worked for them.

Really low pay considering how expensive food is in Vail. You will be exposed to the sun pretty much all day in most work areas so you have to bring your own sun screen. A few crappy management members will try to get you to come in on your days off for extra training or work, and will treat you poorly if you won’t, effectively mandatory overtime despite policies that state otherwise. Sick days are highly discouraged but everyone gets sick because they live in dorm-like conditions. Most of your coworkers will probably be nomad potheads with no goals in life (hence the stricter management protocols).

No room to grow in the company, no pay raise in 5 years, and new manager every season. The communication between different departments is nonexistent.

No work/life balance, unrealistic expectations and forced office fun; little to no diversity.

Horrible management, no work/life balance, no loyalty, horrendous pay.

Vail Reviews at Glassdoor.com

“Vail will collapse. It’s not IF but WHEN.”

Vail will collapse. It’s not if but when. When pass prices go up by 20% they can only muster a 6% revenue increase associated with a 12% drop in units sold their upper tier passes while buying FOUR new areas. This all in an economy with huge inflation and huge labor cost increases. The financials just don’t add up to sustainability.

Their Experience Of A Lifetime (TM) is turning people away. Limited snowmaking this year (disasterous last year).

Poor grooming quality. I laugh at some of the pics posted to the pass group on Facebook talking about the amazing conditions when there’s huge grooming ruts, 2 foot ice boulders, death cookies galore, etc. in the pics.

Lack of maintenance to their lifts leading them to break down all the time (Attitash last year, Stowe this year). Lack of running lifts. Non lifties running lifts. Grumpy employees some that scream at you for no reason. Bad traffic. Long lines. Charge you to park with no lifts running. I can go on…

Interest rates are through their roof. Their line of credit they’ve been using to fund their upgrades is now suddenly much costlier. Meanwhile their bread and butter resorts — Vail, Beaver Creek, Breckinridge, Keystone — have a ton of aging detachable that need to be replaced within the decade.

obienick via Snowjournal

5 of the 6 ski areas Vail Resorts owns are now run by women. Is it Woke enough?

And we assume that these “women” are lesbian/non-binary handicapped persons of color.

In fact, five of the six ski areas Vail Resorts owns in the Mountain West region are now run by women, with Howard and Park City’s Deirdra Walsh being joined by Nadia Guerriero at Beaver Creek, Jody Churich at Breckenridge and Tara Schoedinger at Crested Butte.


With the beginning of Amy Ohran’s tenure as general manager of Northstar mountain in North Lake Tahoe this past July, Vail Resorts now has 10 ski areas run by women, including Park City and Vail, which are two of its largest.

Vail Resorts is an equal opportunity employer

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.


Equal opportunity employer“? So the employment of the above candidates has nothing to do with their sex? Yeah, right.

Vail is just another failing WOKE corporation. With typical corporate BS, overspending, dumb investments, multi-million bonuses and “golden parachutes” for the top management. Their performance is not gonna change even if they replace every single male with a female or a non-binary “he/her”.

Hashtag #VailEpicFail

Former Northstar employee (Ski Coach): “Run Screaming Into The Night”

The majority of the management, both senior and mid level, had nothing but the companies bottom dollar in interest. From the CEO/COO down to ski team management. I was told by a ski team manager that coaches “should not let their athletes progress too fast because then the parents would realize they needed better coaches and a better mountain”, and that the goal was to keep them long enough to buy a house at northstar and lock them into the vail ecosystem. This same director drove away an alarming number of coaches, predominantly female. There’s no room for misogyny in the ski industry any more. Although apparently Vail/Northstar doesn’t feel the same. The bottom line 100% financially based decision making was an utter disappointment for someone who has put decades into the ski industry. The lack of livable pay or easily accessible and quality benefits for seasonal employees is pathetic. You can’t survive in a ski town with what they pay, and they expect you to dedicate more time than you’re paid for.

Advice to Management: Just give up. Quit. Stop trying.

Former Northstar employee (Ski Coach)

Source: Glassdoor.com

Park City ski patrol union, Vail Resorts fail to reach wage agreement in 47th bargaining session since 2020

Ski patrollers — who train as first responders to provide on-mountain medical care and mitigate avalanche danger with explosives and other means — are still starting at $13.25 per hour, making rookie patrollers the lowest paid employees at Park City resort. Second year patrollers start at $14.50 per hour.

The Salt Lake City Tribune

Vail Resorts company reviews – Part-V

“Poor training. Poor pay.”

Everything is a cons! Senior Manager continually complains and backstabs the lower management, Condescending at best! Director always in the office on Teams meetings, never acknowledged one newer employee. Always tells you how busy they are, Absent of any empathy or culture. Bad company to work for.

Store Manager (Former Employee) – Park City, UT (via Indeed)

“Terrible company.”

Vail resorts is a horrible company to devote your creative outlet and energy to. No professional developmental assistance. Below average pay regardless of experience and production. No structure in management. Corporate entity notorious for the above and more. Ask anyone who’s ever worked for them and moved on.

Executive Chef (Former Employee) – Keystone, CO (via Indeed)

“Vail is a Horrible company.”

I don’t have much energy to write about this company because they have pretty much drained all of my will to live. I think about putting a 9mm in my head because this billion dollar company that can afford to pay people living wages (which in north metro colorado is about 19-20 dollars an hour) chooses to just not pay us what they should and hire people for 11 months out of the year calling them “seasonal” so they don’t have to give normal or even decent benefits. I had thanksgiving off but didn’t get paid, so now I have to work overtime just to get my “normal” pay which is very low to begin with, nowhere near the 19-20 dollars an hour that it should be. DO NOT WORK HERE, THEY DO NOT GIVE A F#$@ ABOUT ANYONE.

CSS/TA Coordinator (Current Employee) – Broomfield, CO (via Indeed)

“Suicide rate is extremely high for a reason.”

You will regret working for this company, they are cheap and don’t take care of employees at all. Do better, it’s not that hard you are a multi million $$company

Lift operator-attendant (Current Employee) – Breckenridge, CO (via Indeed)

“Maybe the worst company I have ever worked.”

The pay doesn’t even come close to covering the cost of living, direct management and upper management are completely untrustworthy, chronically understaffed and at the same time constantly reminding staff they’re replaceable, probably the worst company I have ever worked for.

Instructor (Former Employee) – Breckenridge, CO (via Indeed)

“A season pass.”

Cold early mornings long hours lots of responsibility and hardly any payment. Told I would get on the job training, never happened. Was Forced to quit. Exhausting work

Lift Electrician (Former Employee) – Park City, UT (via Indeed)

“A million dollar corporation that doesn’t care about its workers.”

Don’t know at all where to begin. I guess, be a ski instructor if you’re a 19 year old kid with complete financial backing from your parents and you’re on a gap year? Otherwise this job is worthless. Resorts are run by CEO’s in offices who have no clue the amount of work it takes to operate a ski resort / ski school on a daily basis. You’re expected to show up early, stay late (which you will not be paid for) , clock out for lunch. Vail is basically looking for bodies to fill roles and pay them minimum wage. Super corporate. They don’t care about you because they know they’ll find the next kid who wants to be a ski instructor in no time. Strongly urge you to work for a smaller, family owned and operated ski resort. They will care about you, maybe even know your name. Don’t work for Vail. Selling your soul to a money hungry corporation in turn for a ski pass.

Snowboard Instructor (Former Employee) – Breckenridge, CO (via Indeed)


The people you work with on a day to day basis are normally great. Lack of experienced middle management leads to a lot of power trips and a lack of support. Upper management has been there so long they are clueless and unwilling to change. Do yourself a favor and apply to a different company. Terrible management and lack of culture that the company promotes.

Customer Service Representative (Former Employee) – Keystone, CO (via Indeed)

Vail Resorts: 9 Things Bad Companies Say To Their Employees – Toxic Workplace Signs

  • We work hard play harder
  • We are a family
  • We’ll promote you later
  • You’re replaceable
  • We wear lots of hats
  • You’re gonna be wearing multiple hats
  • We are in startup mode
  • We only hire rockstars
  • We’re always hiring
  • We need someone who can hit the ground running
  • We have foosball
  • If you need help

Source: A Life After Layoff