Tag: Sierra

Very disorganized. Horrible customer service

Horrible customer service. Takes 1 hour just to rent your boots and snowboard. I get that it’s Covid but heavenly and Sierra got people’s rentals in under 10 mins. Whoever’s managing the place deserves to get demoted.

Qida Chen

Sucked really bad

The only place worth hanging out. Was club only members. The only place with fire pits but no one could enjoy it.

Carlos Guerrero

Very disorganized mountain. Waited 30 mins in a line of two people to buy gondola tickets. To add insult to injury, they had reached max capacity for hikers. No way to buy tickets or find that out online. No signs. Just excuses. They’re owned by Vail, so I shouldn’t be surprised. Whistler has the same problem.

Ripley MacDonald

“Takes 45 mins to 1 hour to get your rentals”

This place is trash. Takes 45 mins to 1 hour to get your rentals. I get the fact it’s Covid but the other resorts like Sierra and Heavenly got there customer boards and equipment in less than 10 mins even during Covid. Who ever is managing this place need to be demoted or should copy heavenlys and sierras model

C. D. (via Yelp)