Tag: Vail

“Vail’s “Auto-Renew” policy is completely designed to entrap you and take your money”. DON’T “Auto-Renew”!

This company needs to be sued for being predatory, DONT click “Auto Renew” thinking your can just cancel it if you don’t want it. Their policies are completely designed to entrap you and take your money. You can’t be forced to buy something and I can’t believe this company wont work with you if you didn’t use your pass and don’t intend to.

I get that companies need to protect themselves from fraud, but if you make the process so specific and restrictive on purpose, then you are obviously trying to steal peoples money with their “terms and conditions” that you “agreed to”.

they need to be sued.

Catherine Cellini via Facebook

I was able to cancel my auto renew but only after it renewed. And of course they won’t issue a refund because I don’t have a “qualifying event”

Vinny Maronna via Facebook

EPIC pass misleading! Checked epic profile and no indication of auto renewal. Then got text today eluding to auto renew (after website indicated not) called to cancel/fix before it got renewed – customer service said they could not help & we had to email, emailed address they provided & immediately got a response saying Must Call. Representative still on phone said no & provided a corporate number “to try” which is CLOSED until after auto renewal date

Notify CC company to not process further charges as they are not authorized

doclocke33 via Instagram
laketahoetoday via Instagram

That happened to us too. Vail makes it purposely hard to cancel auto renew. They suck.

tahowaiian via Instagram

5 of the 6 ski areas Vail Resorts owns are now run by women. Is it Woke enough?

And we assume that these “women” are lesbian/non-binary handicapped persons of color.

In fact, five of the six ski areas Vail Resorts owns in the Mountain West region are now run by women, with Howard and Park City’s Deirdra Walsh being joined by Nadia Guerriero at Beaver Creek, Jody Churich at Breckenridge and Tara Schoedinger at Crested Butte.

travelweekly.com

With the beginning of Amy Ohran’s tenure as general manager of Northstar mountain in North Lake Tahoe this past July, Vail Resorts now has 10 ski areas run by women, including Park City and Vail, which are two of its largest.

“Vail Resorts is an equal opportunity employer“

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

https://jobs.vailresortscareers.com/

“Equal opportunity employer“? So the employment of the above candidates has nothing to do with their sex? Yeah, right.

Vail is just another failing WOKE corporation. With typical corporate BS, overspending, dumb investments, multi-million bonuses and “golden parachutes” for the top management. Their performance is not gonna change even if they replace every single male with a female or a non-binary “he/her”.

Hashtag #VailEpicFail

Former Northstar employee (Ski Coach): “Run Screaming Into The Night”

The majority of the management, both senior and mid level, had nothing but the companies bottom dollar in interest. From the CEO/COO down to ski team management. I was told by a ski team manager that coaches “should not let their athletes progress too fast because then the parents would realize they needed better coaches and a better mountain”, and that the goal was to keep them long enough to buy a house at northstar and lock them into the vail ecosystem. This same director drove away an alarming number of coaches, predominantly female. There’s no room for misogyny in the ski industry any more. Although apparently Vail/Northstar doesn’t feel the same. The bottom line 100% financially based decision making was an utter disappointment for someone who has put decades into the ski industry. The lack of livable pay or easily accessible and quality benefits for seasonal employees is pathetic. You can’t survive in a ski town with what they pay, and they expect you to dedicate more time than you’re paid for.

Advice to Management: Just give up. Quit. Stop trying.

Former Northstar employee (Ski Coach)

Source: Glassdoor.com

“Overcrowded and unsafe”

Jan 2022

Used to be a fantastic place to ski (it has a lot of fantastic WIDE cruiser trails) before Vail took over. Now, it is:
– Very Overpriced
– Unbelievably time-consuming just to get to the first ski-lift (unless you are staying at a ski-in/ski-out place, which will cost lots of $$)
– Most importantly, UNSAFE (i got hit HARD by a super reckless snowboarder on a Green run when i was skiing with my 6 year old niece who was learning how to ski, near the bottom of the mountain. I reported it, but Vail & Northstar only care about how many tickets they can sell, it doesn’t matter that the mountain is dangerously overcrowded and that some people only care about going as fast as they can, even on super-crowded beginner runs)
I’m done with Vail.

Source: tripadvisor.com

“Way too crowded. Not safe“

Jan 2022

Way too crowded the past couple weekends to the point of almost being unsafe… not enjoyable.

Experts ruin it for the beginners and zoom around causing accidents. Along with untamed children running around everywhere. Absolute zoo. Poor food to boot.

Source: tripadvisor.com

“Avoid This Disastrous, Overhyped Property”

Small, outdated rooms. It’s like a Motel 6 with fake pine paneling. Dirty, Dingy and Depressing. Avoid

Source: tripadvisor.com

“Prepare to part with your wallet. Ski resorts are greedy”

A lift ticket is already over $130 for a SENIOR or a TEEN, and then they gouge you with $25/day parking unless you want to wait for a shuttle from the hinterlands. A “cup of soup” sized bowl of vegetarian chili is $16!! And a locker is $15 to rent. We are already paying premium to ski, and it feels like consumer rape with the resort charging these exorbitant fees.

Source: tripadvisor.com

“Getting to a ski lift, not to mention the top of the mountain, is really, really, really huge pain”… “..don’t be surprised if it takes 30-45 minutes..”

As others have mentioned, getting to a ski lift, not to mention the top of the mountain, is really, really, *really* huge pain. If you don’t have a plan for how to minimize the amount of time it takes to get up the mountain, don’t be surprised if it takes 30-45 minutes to do this on a *non*-holiday day, and at least twice as long during peak times like President’s Day weekend.

Source: tripadvisor.com

How Vail Resorts Makes Its MONEY

“Vail is in the business of selling season passes not managing their resorts.”

“Yep, their CEO only knows to sell stuff, not deliver what’s been promised”

“The whole consolidation of all these resorts has been a huge negative. I hate the hoops they make you go thru to buy the pass. What do you get for it? Spamming and them selling off your data. Tell me how many ski runs I have done? Who cares? Every scintilla of data is examined and a way found to monetize. You are being herded into chutes to be sold off to the highest bidder.”

Users comments at YT

Vail Resorts reports skier visits are down for start of the season

“CEO acknowledges early-season challenges as company releases key metrics.

Vail Resorts reported Friday that its skier visits at its North American resorts from the beginning of the season through Jan. 2 are down 1.7% from the prior year, and down 18.3% compared with the same period in the 2019-20 season.

Season-to-date total lift ticket revenue, including an allocated portion of season pass revenue for each applicable period, was up 25.9% compared with the prior year and down 4.6% compared with the 2019-20 season.”

Source: Chris Dillmann/Vail Daily

Letter: Please sell, Vail Resorts

“Congratulations, Vail Resorts. You’ve built an empire. You’ve turned a small mountain town into an amusement park. Thanks for some great things you’ve done, but now please give us our town and mountain back. As Huey would say: “Take the money and run!”

You’ve convinced local business that a $20 hamburger and french fries is the norm.

You’ve made billions while expecting your workers to live in poverty because they love to ski and ride and they love the mountains. You’ve made our mountains unaffordable for even the middle class. You’ve sucked the very essence of ski town out of ski town. You’ve sucked all the blood out of this turnip. Please sell to people who love skiing more than money.”

Source: Joe Shankland via VailDaily

Katz

Vail Resorts offers end-of-season bonus as ski areas struggle through labor crisis

“Ski resorts are struggling with COVID-ravaged workforces and swelling crowds. Vail Resorts promises workers a $2-an-hour bonus as it weathers a labor crisis, a potential strike by Park City ski patrollers and a declining stock price.”

“And Wall Street appears to be noticing the struggle. Vail Resorts’ stock peaked at $372.51 in early November, a month before the company reported selling 2.1 million advance tickets and season passes and told investors it had $1.5 billion in cash on hand for new acquisitions. Now Vail Resorts is trading around $300. “

via ColoradoSun

Jack Frost Ski Resort: “the lines are epic”

“Lift lines are “epic” at @skiJFBB , and not in a good way. 90 seconds to get down the mountain, more than an hour stuck in line to get back up.”

CecilyTynan via Twitter

According to Wikipedia: “The Jack Frost Ski Resort which opened in 1972, is located in Kidder Township, Carbon County, near White Haven, Pennsylvania. It is part of the Pocono Mountains region. Jack Frost Ski Resort is affiliated with Big Boulder ski area about 5 miles away and customers can ski both mountains on the same lift ticket. Previously operated by Peak Resorts, it was purchased by Vail Resorts in 2019. It offers 20 trails and a terrain park for skiing and snowboarding.”