Don’t let the Northstar Resort name lure you

Don’t let the Northstar Resort name lure you. The late check-in was a hassle since there is no one onsite after hours. They did not send check-in instructions because they claim they do not receive email addresses when clients books through Expedia, so we were left trying to figure it out on our own. We had to track down a security for the entry code to the condo. The condo was not clean, the floor in the kitchen was sticky, like someone had spilled soda all over. We had to wear shoes in the condo because the floors were so dirty. The bed is a Murphy bed, which is not disclosed in the property description. It was surprisingly comfortable and the sheets were clean. The shower curtain was stained and the water pressure was barely enough to rinse shampoo from your hair. This condo is hugely overpriced for what you get, I won’t book here again.

Christina via Expedia.com

“was not exactly at the resort as pictured”

It was not clear that our reservation was not exactly at the resort as pictured. We were at Timber creek lodge which is at the back of the resort. It’s very dated and dirty carpet in the hall and the unit. The unit bathroom is tiny.

Sharon

“Very dirty”

Very dirty, no clean towels, most restaurants are closed and the one that we ate at was horrible and very expensive. Will never stay here again. Water in shower was brown, carpet in room was disgusting. Also if you are not an owner you have to pay for all amenities per person. To use the swimming pool area was $8 a person and $2 a towel. Rooms are very small and beds are very uncomfortable. For the price not worth it!

Maria

“not up to even low standards”

I thought the unit we originally stayed in was extremely sub par. Dirty, dated, not clean, not up to even low standards. We were then moved to another unit which was somewhat better, but still maybe 2 stars. I would’ve thought u had higher standards and would require owners to meet those standards.

Michael

“poor”

Check in was about 1 mile away from rooms. Limited underground parking because of ownership parking slots. Very few rental spots. The air conditioning was so loud we only used it when it was too hot not to. Could not use it at night and just opened windows. Had to use a fan in the other room, air conditioning not working well enough. Very small rooms.

Richard

“hotel from hell”

Hotel from hell. The northstar resort totally lied about the unit we booked. i told them steps were an issue and they told me only small number. when we got there , i counted there were 40 steps to the unit , my wife has bad knees and impossible to climb . i checked the unit and it had a murphy bed we were told a queen be. the mattress felt like it came from a homeless shelter . and the unit was no where near the town as the pictures indicated. it was so bad we could not stay and had to leave that night for other accomadations

Gary

Source: Expedia.com