Dirty, Dank and Depressing

“The rooms do not look like the pictures on the website”

We would not recommend this property at all. It is bare-bones and a room on par with a Motel 6. There is no vanity in the bathrooms, the carpet was stained, the bed was old and caved toward the middle (making sleeping virtually impossible). For a resort setting, these rooms are dank, depressing and bland. The rooms do not look like the pictures on the website. The Hampton Inn down the road would provide a much better option for travelers. Avoid at all costs.

Kyle via Expedia.com

“no one answers the phone when you need help”

The bathtub was very dirty. we tried to clean it but still could not get stains out so we could not use it. See photos 2. We left an expensive tupperware in the fridge and forgot it on check out. We called the place 3 times and each time they promised they would get back to us but did not. So we had to pay for a replacement out of pocket 3. It was very hard to find the hot tubs that are in the rec center in the village itself . More signage would be useful. And no one answers the phone when you need help.

Traveler Expedia.com

“..old stained carpet”

However our unit had old stained carpet. The lighting was very dim, with one lamp knob broken so you had to plug/unplug it to turn it on/off. The dryer vent wasn’t attached, and of course cold air would come through to chill the condo.

Kenneth Yuen-Jing Expedia.com

“The bathroom ceiling has mold and mildew”

– Michael via Expedia

Source: Expedia.com