“Worst hotel experience of my life”

I had reserved Northstar hotel for 9 days in January of 2021. I wanted to leave one day early on a PACKED weekend. The resort refused to give me a refund for one last day. PLUS, they charged me extra $179 for miscellaneous expenses. I called them 5 times to get an explanation on what but they make it impossible for me to reach a live person.

This hotel totally rips off the customers to the maximum allowed.

JinJJa012 via Tripadvisor