Backside – NorthStar California Sucks

Backside not open after a ton of snow. Not enough shuttle drivers to get people from the remote lot to the village. 1/5 ticket booths open and slow apathetic service from the few that were there. Crazy expensive lift tickets. Disappointing. C19 is not a valid excuse – pay more! Paying employees 2x still pencils out when your ticket price and crowds are high. Just poor management and assumption that customers will tolerate poor service and value.
Scott C. (via Yelp)

About

Welcome to NorthStarSucks.com! This blog is dedicated to providing a platform for guests to share their honest, unfiltered experiences at North Star Ski Resort and its managing entity, Vail Resorts Management Company (ticker symbol: MTN). Our goal is to shed light on the issues and challenges faced by visitors, with the hope that bringing these matters to the forefront will encourage improvements.

While our name reflects the frustration and dissatisfaction of many guests, our aim is to offer a space for constructive criticism. We believe that even the most negative reviews can lead to positive change if addressed properly. This blog focuses primarily on Northstar California, located at 5001 Northstar Dr, Truckee, CA 96161. However, given that many policies are set by its parent company, Vail Resorts, we will also delve into broader issues affecting all Vail’s subsidiaries.

Through detailed reviews, guest stories, and critical discussions, NorthStarSucks.com aims to give a voice to those who feel their concerns have been ignored. We invite you to share your experiences, both good and bad, to help create a more accountable and enjoyable Northstar experience for all.

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Tag: Backside

“Poor management and assumption that customers will tolerate poor service and value”