“Vail has to be one of the worst run companies I’ve ever seen.”

Vail has to be one of the worst run companies I’ve ever seen. They pay their employees far less than competitors, and then blame anyone but themselves when they don’t have enough workers to operate the mountains that all of us paid thousands of dollars for passes on. They don’t care, they already have everyone’s money. I know Stevens Pass in Washington, at some point only 1 of the chairlifts was being operated by the lifts department, the rest were being run by other departments like rentals and ski school, simply because they couldn’t find enough suckers to work for their pitiful wages. I’ve heard from instructor friends that they went from 6 people per instructor, to an unlimited number of people per instructor, and my friend had 17 kids in her class. I can walk from my condo to the gondola in Vail, and next year I plan on driving to Copper Mountain and getting an Ikon pass instead. Vail Mountain is great, but the company that runs it can’t go bankrupt soon enough. Maybe then someone else will step in and actually run things the way they used to be.

Tommy Newnes (via Facebook)

Stevens Pass Owner Replaces General Manager After Mounting Complaints About the Resort

Stevens Pass ski resort has a new general manager after mounting complaints from customers about poor service and limited operations of its lifts.

Property owner Vail Resorts has replaced Tom Pettigrew with Tom Fortune, who currently manages Heavenly Ski Resort in California, on an interim basis.

Nearly 40,000 skiers and snowboarders have signed a petition demanding that Vail boost staffing at Stevens Pass and open up more of its closed off terrain for activity.

And almost 90 complaints naming Stevens Pass have been filed with the Washington Secretary of State’s Office during the current ski season.

Source: KPQ

Vail Resorts: 9 Things Bad Companies Say To Their Employees – Toxic Workplace Signs

  • We work hard play harder
  • We are a family
  • We’ll promote you later
  • You’re replaceable
  • We wear lots of hats
  • You’re gonna be wearing multiple hats
  • We are in startup mode
  • We only hire rockstars
  • We’re always hiring
  • We need someone who can hit the ground running
  • We have foosball
  • If you need help

Source: A Life After Layoff

Wall Street taking notice of Vail Resorts’ issues

Since early November, Vail Resorts’ stock (MTN) has not been a great performer in the larger travel and leisure universe.

While the stock market is up nearly 10% since October, Vail Resorts’ stock is down 15%, meaning the stock is underperforming by close to 25 percentage points.

The problem looks to be unique to Vail Resorts in the travel and leisure sector as other big travel stocks appear to be doing fine. Carnival Cruise Lines was $23.01 on Nov. 1, and on Friday it was $21.90. Marriott Hotels is basically flat in that time, and Hilton, like the market overall, is up slightly during that time. Six Flags parks are up slightly in that time, as well.

Source: VailDaily

“Kirsten Lynch is a garbage CEO. Vail is a scam. MTN Stock is going down fast.”

Vail sold thousands of Epic Local passes good at Stevens Pass in Washington. They weren’t willing to pay market wages, so couldn’t hire enough staff to open the mountain. During peak ski season between Christmas and New Year’s, they opened less than 40% of the ski area because of staffing shortages. They are stealing from people who paid in advance for season passes.

John Bravenec via Facebook

Moving on to season pass results, Lynch said, “Pass product sales for the North American ski season increased approximately 47% in units and approximately 21% in sales dollars through December 5, 2021 as compared to the period in the prior year through December 6, 2020

Net loss attributable to Vail Resorts, Inc. was $139.3 million for the first quarter of fiscal 2022 compared to a net loss attributable to Vail Resorts, Inc. of $153.8 million in the same period in the prior year. Both periods continued to be negatively impacted by COVID-19 and related limitations and restrictions.

Resort Reported EBITDA loss was $108.4 million for the first quarter of fiscal 2022, compared to a Resort Reported EBITDA loss of $94.8 million for the first quarter of fiscal 2021.

Vail’s Fiscal Report 2022

Disgusted with the way I was treated. They owe me 2 season passes. Vail is a scum company. Can not believe they can operate in the US.

Dean Cloninger via Facebook

Vail’s treatment of its customers is the worst I have ever encountered. It is only that I love Whistler mountain that I continue to pay several thousand dollars for passes. It is unnerving that Vail cares so little.

Jako Krushnisky via Facebook

Watch out when you are buying gas in Tahoe/Truckee, CA area

Name of the gas station: Fast Lane.

Address: 2161, 11991 CA-267, Truckee, CA 96161

None of our credits cards worked at the gas station, the line inside was huge, so we left without buying gas.

There was an attempted charge of $200 to our debit card after we left the gas station.

Customer
Attempted charge of $200

Fast Line gas station, Truckee CA. Avoid!

From the editor: FYI Nevada County DA Office.

NorthStar village: No Masks, No Social Distancing, COVID is welcome. January 2022

Great crowd on New Year 2022 eve, but not safe whatsoever

NorthStar village 2022: Great new Year party. But no masks, no social distancing whatsoever. How many new COVID patients are among them?

The ultimate greed of Vail and Northstar will help these people to spread COVID: “sell tickets, sell more tickets! Who cares if they got infected and sick tomorrow. No refunds! We need your money, more money!

From the editor: FYI COVID-19.CA.gov and CDC California.

“I cant believe they can get away with what they are doing.”

2 weeks after training I found out that they scam customers, either due to neglect or company policies. If you actually care about customer service do not work here. If you want to be a mindless drone that redirects phone calls all day then this is a good job for you.

General Sales Agent (Former Employee) – Broomfield, CO (via Indeed)