Stevens Pass Owner Replaces General Manager After Mounting Complaints About the Resort

Stevens Pass ski resort has a new general manager after mounting complaints from customers about poor service and limited operations of its lifts.

Property owner Vail Resorts has replaced Tom Pettigrew with Tom Fortune, who currently manages Heavenly Ski Resort in California, on an interim basis.

Nearly 40,000 skiers and snowboarders have signed a petition demanding that Vail boost staffing at Stevens Pass and open up more of its closed off terrain for activity.

And almost 90 complaints naming Stevens Pass have been filed with the Washington Secretary of State’s Office during the current ski season.

Source: KPQ

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