Customers Demand Better Treatment of Workers as Vail Resorts Blames Pandemic for Struggles.

Parking issues and long chairlift lines at the Stevens Pass ski resort east of Everett are among the issues that have been reported by customers, some of whom are now demanding partial refunds for their season passes.

In an online petition first reported by The Herald that has received more than 28,000 signatures, Jeremy Rubingh criticizes Vail Resorts, which purchased the Stevens Pass ski resort in 2018, for “the mismanagement of the ski area, the failure to treat employees well, or pay them a livable wage, and the failure to deliver the product we all paid for and bought with hard-earned money during a pandemic.”


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