“Horrible place to stay”

We have always heard great things about Northstar but we’ll never stay here again. We booked a room here and assumed we’d be staying at Northstar Village as depicted by the pictures. However, we were booked into the old hotel in Northstar which is a far cry from the photos shown here. In addition, the room was filthy! There was food left in the fridge, 2 dirty glasses, 2 other broken glasses and multiple 3 inch nails on the deck. The room was extremely hot that we had to leave the sliding door open all night which kept us up listening to people passing late into the night. I’m not sure how you guarantee if you’re getting the new vs the old hotel but my advice would be to call and get it guaranteed ahead of time. As for us, there’s no way we’d ever stay there again.

via Travelocity review

We were very disappointed with our stay at Northstar Resort. Our room had several broken items including the heating system (which we needed!) and it never got fixed during our stay. We were disappointed that the staff was not very helpful when we did have needs such as a set of sheets for the sofa bed- it took over an hour to come, well past my child’s bedtime. When we arrived we were greeted with dirty dishes in the dishwasher! There are hidden resort fees not mentioned on the Agoda site, and not mentioned upon check in or check out! They just bill you for it without a receipt and without telling you!

Alissa (via agoda.com review)