“Waited for about an hour in freezing temperatures”

Waited for about an hour in freezing temperatures to get picked up by the bus to go to the parking lot. 7-8 buses running and kept picking up small groups of people while our bus stop had 70+ people waiting and freezing. Employees were rude and did nothing to aid us (young children and even older people were waiting for so long freezing)

addison (via Google reviews)