Tag: ski lessons

Corporate greed at it’s height

I have been a customer of Vail for 15+ years.
We have spent close to a hundred K over that time as a customer getting Epic passes every season for our whole family, using their ski schools etc.
I lost my job and per to the refund policy I am allowed to get this seasons passes refunded.

But they have a 30 day loophole that prevents you from getting the refund.
The insurance company sends you to Epic. Epic says they have no control and send you back to the insurance company.

An absolutely DISGUSTING way to treat long term valuable customers and spread ill will about their company. They should be ashamed of themselves.

Sep 2024 • Family, Luke H – via TripAdvisor

“waiting, waiting, waiting..”

This place is a great place to ski if you like waiting in line…..
waiting for parking (can take forever from 267 in the morning)
waiting for shuttle from parking lot to the village
waiting in line for tickets (except if you have season pass)
waiting in line for gondola to get up to the base (crazy packed in the morning)
waiting in line for lifts (No fast passes here)
waiting in line at the top of the lifts just to get going and once you are starting down the runs you have to deal with a lot of people on the runs, I mean it’s always crowded
I used to have season passes every year for a long time but now it’s just crazy crowded and with their new increased prices $240 per lift ticket and new pay to park reservation system I would rather go elsewhere like Kirkwood where my time is spent on the mountain instead of waiting in line after line after line. NorthStar is all about the money now judging from all the other reviewers who also say the same thing

Dr. N. San Francisco, CA via Yelp

A Racket to put simply. Bought two days, our passes did not work both days. Waited in line several hours. Employees were extremely rude and none of them even tried to speak English. Insane for the price! This place has went downhill so fast

Nolan S. Lebanon, TN via Yelp

I hate Northstar I took my first lesson there and I had such a humiliating experience I truly boycott this resort. Not worth even one star

Anna E. B. Linden, CA via Yelp