Tag: layoff

Corporate greed at it’s height

I have been a customer of Vail for 15+ years.
We have spent close to a hundred K over that time as a customer getting Epic passes every season for our whole family, using their ski schools etc.
I lost my job and per to the refund policy I am allowed to get this seasons passes refunded.

But they have a 30 day loophole that prevents you from getting the refund.
The insurance company sends you to Epic. Epic says they have no control and send you back to the insurance company.

An absolutely DISGUSTING way to treat long term valuable customers and spread ill will about their company. They should be ashamed of themselves.

Sep 2024 • Family, Luke H – via TripAdvisor