“They don’t answer any calls”

We arrived 3 days ago and have not been able to reach front desk. They don’t answer any calls. Bed is lumpy, leak in living room so bad that we had to put a pain down, people above us are extremely loud, tried moving but not response, no one told us when our presentation was, i had to call three different places to even got a partial answer. I emailed reservations,ownership. & confirmations about all out problems sat morning the 27th. I didn’t get a call back till 415 from David, when I tried to call him back he was gone. I tried again this morning the 28th. No response, fitness center closed, I called before we came and was told it was open, and now one seems very happy with their job. We are not happy at all. I’m requesting a full refund.

Rebecca McEahern via Ontrhesnow