“Expect to be treated as a wallet and not as a customer”

Overall you won’t get what you paid for and it will often be disappointing. Generally this is my least favorite Tahoe destination. This resort is nice in appearance but is overall poorly run. Expect to be treated as a wallet and not as a customer. New and temporary staff generally are not helpful, veterans are generally ambivalent. Staff can also be hostile and aggressive as well which is generally a sign of problems within management. I understand visitors can also be difficult and the staff will certainly make you’re aware as they voice their complaints.

Blaine Schanfeldt via reviews at Google